QAre you a factory or trading company?
We are a factory. We produce porcelain products directly to ensure cost-effectiveness. We also provide one-stop service for related flatware and glassware to save your time.
QWhat is your MOQ? Can I mix products?
Usually, the MOQ for dinnerware is 100pcs per type. However, for in-stock models, the MOQ is flexible.
QWhat payment methods do you accept?
We currently accept TT, Western Union, and e-checking.
QHow do you ensure products arrive without chipping?
All products utilize 3-layer professional packing and are reinforced with wooden pallets or boxes for maximum protection during shipping.
QWhat is the production lead time?
For stock products, we ship within 5 days. For new production, the lead time is usually 15-20 days.
QAre the products dishwasher and microwave safe?
Yes, all dinnerware is safe for use in dishwashers, microwave ovens, disinfection cabinets, and steamers. They are made from standard porcelain without hazardous chemicals.